I've spent 30 years on the front lines of technology support, which means I'm not just familiar with computers; I've been a dedicated problem-solver, a calm communicator, and a constant learner through every major tech evolution. My real expertise lies in translating complex tech challenges into clear solutions, ensuring that individuals and organizations can rely on their systems to work seamlessly, securely, and efficiently. I empower people by making technology less intimidating and more reliable.